Lotus Notes – Fix Incorrect Unread Mail Count

If you are using IBM Lotus Notes Mail and the unread message count is wrong, then it may be the ‘views’ are not built properly.

Two possible solutions:

Solution 1

From within the mail file, goto Edit -> Unread Marks -> Scan Unread…

It may prompt you to re-build the views, in which case say Yes.

Solution 2

If you are still having problems, then from within the mail file press Ctrl + Shift + F9 to force a rebuild.

Close and reopen the mail file and the problem will hopefully disappear.

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